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I have a HP 7310 printer that I can’t get to work with my Apple Mac?

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ryyte1 asked:

I just bought a HP 7310 all in one printer. I loaded the enclosed software and followed all of the enclosed instructions, but the printer won’t print. I unistalled and reinstalled the software sseveral times, all to no avail. It still doesn’t work.
I tried a test to prove that the printer is communicating with the Mac. I pressed the scan button on the printer and the scan DOES appear on the PC. So I know they’re talking to each other. But it doesn’t want to print anything. There is a “start job and stop job” feature on the Mac, which can be accessed, but that window isn’t always available, why I don’t know. When I do see it, I always press “start job” but it doesn’t seem to help. The printer still won’t start.

So here I sit with a brand new printer that won’t print. Please note, I’m a complete novice, so any answer will have to lead me by hand as to how to resolve this problem.

Thanks for all your time and thoughts.

2 Comments

  1. Carling says:

    check out apple mac web site,, support, they will guide you through your problem thats what they’re there for… and the best to ask or got to hp.com and check out their support

  2. Big Dipper says:

    Adding a Printer to your Printer list

    Troubleshooting Printing Issues in Mac OS X

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